Glassfrog Technologies

COD Risk

Stop paying for COD orders that never get delivered.

Score every cash-on-delivery order before it leaves. Confirm the risky ones. Ship the rest.

AI employee
Before it ships

COD order

Confirm before you ship

82

Address quality is weak and this buyer has refused before. Hold the parcel.

The cost

Refused COD orders are expensive.

Shipping paid twice
The parcel goes out and comes back. You pay the lane both ways and still have no sale.
Stock stuck in transit
Inventory that should be selling is riding with a courier, then waiting to be checked back in.
Margins disappear
A thin COD offer cannot absorb repeated refusals. The score exists so those orders never leave.

The score

A risk score for every order, before it ships.

  • Address quality

    Pins, landmarks, and incomplete addresses are read before the label is printed.

  • Repeat history

    Buyers who have refused before are visible on the next order, not after the return.

  • Mismatch patterns

    Phone, pin, and name that do not belong together raise the score.

Order score

0.82

High risk · confirm first

Address qualityWeak
Repeat historyTwo refusals
MismatchPhone and pin differ
Response
{
  "order_id": "GF-20418",
  "score": 0.82,
  "band": "high",
  "recommendation": "confirm"
}

Integration

Simple to integrate, easy to act on.

Send the order. Read the score. Your team, or the system that already prints labels, decides what happens next.

  • Webhook or API
  • One score per order
  • A recommendation you can route

Start

Start in three steps.

  1. 1

    Get an API key

    We open a key for the business after a short look at how your orders are shaped.

  2. 2

    Send orders for scoring

    Push each COD order as it is placed, before the courier is booked.

  3. 3

    Act on the score

    Ship, confirm with the buyer, or hold. The recommendation is the whole point.

Pricing

Pay per API call.

No monthly minimum. You pay for the orders you ask Glassfrog to score, and you can stop sending them whenever the season changes.

Talk through pricing

Questions

Common questions

Contact

Let us put AI to work for your business

Share how you sell today. We will reply about COD Risk and which employee fits.

  • COD orders, marketing, or sales calls
  • No IT team required to start the conversation
  • You approve what ships and what publishes